FAQs

We require a written order from your physician for all imaging studies. The order has important details from your physician about the exam being requested, special instructions, information of where to send your exam results, and contact information for who we would reach out to regarding our interpretation.

Orders ensure proper continuity of care after your exam. If you do not bring the order with you to your exam, and we cannot obtain a confirmation from your doctor, you will need to reschedule your exam.

All exams require an appointment except routine x-ray which is available on a walk in basis.

Please bring the prescription or request form that was given to you by your doctor. This prescription ensures that we know precisely the study to be performed along with any special instructions provided by your physician. You will also need to bring your insurance card, and related prior exams and reports if they were not performed at Peninsula Imaging.

We kindly request that you do not bring children under the age of 10 to an appointment unless another adult is present to watch them. Due to safety regulations, children may not accompany a patient into radiographic exam areas. Siblings are welcome for prenatal ultrasound appointments with an adult chaperone.

Yes, we accept all written orders that include the patient’s name, the exam requested, and the name and signature of the treating physician. In order for a doctor’s prescription to be accepted, it must have been written and dated within the last 12 months. If an order is dated beyond that period, we ask that you reach out to your doctor for a current order.

We offer preauthorization assistance to all patients where advance approval is required by the insurance plan before the study can be performed as a covered service. Using the clinical notes and history from your doctor’s office, our pre-authorization team will work with you and your insurance company to gather the necessary information and obtain insurance approval to receive the study. If you have questions or need assistance, please call our precertification department at 410-749-1123.

We understand there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you may be preventing another patient from getting much needed treatment. Conversely, the situation may arise where another patient fails to cancel and we are unable to schedule you for a visit, due to a seemingly “full” appointment book. In order to be respectful of the medical needs of other patients, please be courteous and call our office promptly if you are unable to show up for an appointment.

The Radiologist report is usually faxed to your referring physician within 24 hours. Participating physicians also have access to your results via our password protected web access.

Patients can pick up their medical records or CD’s from our office with photo ID.